Hi there 👋, I’m Harsh Kotak! I am an experienced engineering leader currently working at Dun and Bradstreet. I’m also currently pursuing my Master’s degree in Computer Science from Georgia Tech with a specialization in Machine Learning.
If you have questions, or just want to chat, you can reach out to me on LinkedIn.
🤖🤖🤖CLICK HERE to chat with an AI CHATBOT to learn more about my work experience.🤖🤖🤖
Work Experience
DUN & BRADSTREET - Director of Engineering
Headed e-commerce teams to build event driven applications in Java Spring and Python Flask frameworks that enabled offline and online sales of 3 new products across 11 markets bringing in additional $18MM in revenue.
Led engineering teams to reduce the total cost of cloud ownership by 70% for several workloads by modernizing the legacy deployment infrastructure and coordinating the migration to Kubernetes orchestrated containers.
Secured PCI compliance for e-commerce applications by collaborating with external auditors and engineering teams to gather required evidence and enhance operational processes as needed.
Instituted best DevOps practices in the teams by mandating infrastructure as code using Terraform/AWS CDK/AWS Cloudformation resulting in increased deployment speed by 50% due to automation.
Established SLOs for the applications and monitored the MTTx metrics to track the objectives, including a 99.99% availability (4 nines) for supported applications, by creating dashboards in New Relic and Splunk.
Organized cross-team technical reviews to cultivate a culture of knowledge sharing within the organization.
Managed budget and financial forecasts for engineering efforts and projects, ensuring compliance with organizational requirements.
DUN & BRADSTREET - Principal Software Engineer
Led team of 8 engineers to deliver MyDnB application programmed in React/Typescript framework within a record 5-month timeframe by engaging in the entire application development life cycle, from early-stage design and prototyping to delivering product releases.
Built a React/Typescript based self-service web application for customers to apply for DUNS number upon purchasing a paid product reducing the product fulfillment time by 50% and improving the revenue recognition rate by 30%.
Recruited engineers to build and maintain a highly engaged and productive engineering team.
DUN & BRADSTREET - Senior Software Engineer
Developed new features and components in Adobe Experience Manager CMS for the DNB.com business directory serving over 120 million company records by leading a team of 5 software engineers and 2 QA engineers through the agile development process.
Split traffic and conduct AB Tests using Adobe Target and Sitespect, to verify user engagement, using metrics such as click-through rate, page views, and bounce rate among others.
Created an automated CI/CD pipeline with Jenkins, Terraform and Saltstack, reducing artifact build times by 33% and deployment times by over 50%, improving the team’s productivity.
Performed periodic code reviews to ensure code readability, maintainability, and code consistency.
THE JM SMUCKER COMPANY - Senior Software Engineer
Designed and built new digital experiences for 4 Smucker’s Family Brands - Folgers Coffee, Dunkin Donuts, Sahale Snacks and Pillsbury website redesign on PHP based PimCore CMS.
Created a Smart Label portal that increased consumer engagement by 18% and helped consumers learn about allergen, nutrients and ingredient information about their purchase through the use of QR codes.
Led the implementation of a marketing consent portal that enabled EU users to opt in/out of marketing communications and request to delete their data, in compliance with the new GDPR regulation.
Founded a company that developed web applications for SME businesses. Developed 8 brand websites, generated over $10k in revenue and grew the business to 4 team members within the first year.
Expanded the business by building a PHP based Magento ecommerce marketplace with a team of 3 engineers from scratch to reach over 100,000 monthly visitors and $200,000 in revenue during FY 2015-2016.
Programmed an ERP web application using Java Servlets and JSP with responsive bootstrap framework to automate business processes.
Managed trading operations of goods from China and channeled online sales of procured products using Snapdeal, Flipkart, and Amazon India.
Reduced product return rates by 15% through a series of product and process improvements.
Prepared income statements, tax statements, balance sheets and projected cash flow using Tally accounting software.